Customer Acquisition Specialist

Job Description

Customer Acquisition Specialist

Monterrey Branch

Carr. Miguel Aleman KM 21 #6

Prologis Park Apodaca

Apodaca, NL Mexico 66627

As an essential business, we supply companies and organizations with the products they need to serve customers and keep operations running. The health and safety of Uline employees continue to be our top priority, and we have implemented numerous changes to our normal operating policies in response to COVID-19.

The Customer Acquisition Specialist will connect via the phone with prospective customers from marketing lists to create new customers for Uline. Using Uline internal processes and communicating our value proposition, the goal is to persuade prospects to buy from Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.

Position Responsibilities

• Perform 50 to 60 daily calls to attract new clients to Uline.
• Document new client information via Uline’s CRM software.
• Discover the prospect’s needs and wants by asking business-related scripted questions and by listening.
• Learn about the client’s internal purchasing process and identify key purchasing contacts.
• Set up appointments for the prospect to meet with Uline’s Monterrey Sales team.

Minimum Requirements

• Bilingual – 100% fluent in both English and Spanish (read, speak, write).
• Bachelor’s degree.
• Strong listening and empathy skills.
• 2+ years outbound sales call center experience.
• Industrial products experience preferred.
• Proficient in Microsoft Excel and Word.

Benefits

• Complete insurance coverage that includes medical, dental, vision and life insurance, plus wellness programs.
• Savings fund with employer match.
• Paid holidays and generous paid time off.
• Bonus programs that include annual performance, sales goals and profit sharing.
• Company-paid professional development classes, in-house speaker sessions, workshops, industry seminars and conventions.
• Tuition Assistance Program that covers professional continuing education.
• Scholarship program for children of employees.
• Charitable donation-matching program to support your favorite charity.

About Uline

Uline is North America’s leading distributor of shipping, industrial and packaging materials. We’re a family-owned company known for incredible service, our 800+ page catalog of over 37,500 quality products and same-day shipping of our huge in-stock inventory. With over 7,000 employees across 12 locations, it’s time you joined Uline.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

EEO/AA Employer/Vet/Disabled